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FAQ

Most frequent questions and answers

Carpet cleaning cost can vary, usually we need to see the carpet or upholstery that needs to be cleaned to give you an accurate quote.

We understand that pricing is one of the most important questions our customers want an answer for. Not all carpets are the same and there are many factors that can increase or reduce the price.

Here is a short list of what can increase and affect the price.

  • Amount of soiling
  • Stains (makeup, paint, tea, coffee, food spills)
  • Access to property
  • Parking restrictions outside the property
  • Distance to your property

As a result, we always offer a free visit to assess all issues detailed above and also to test the carpet fibre you want to be cleaned. By doing this allows me to determine the best procedure to clean your carpets. 

It is also important to make sure your carpets are secure to avoid possibly ‘Shrinking’ the carpet.

This free survey covers all of Bournemouth, Poole, Southampton, Hampshire, Dorset and surrounding areas. Not many companies offer this personal service and that is one of the differences between a professional company that has been fully trained.

Please contact us and we will answer your questions.

We cover all of Bournemouth, Poole and Southampton for carpet and upholstery cleaning.

Get in touch and we would be happy to accommodate.

We are available most days, you can call us to ask us about a specific date.

The average carpet generally dries within
4-6 hours.

However, this will depend on the type of fiber and the amount of soiling.

Unlike other companies, I carry a number of driers on my van and can often achieve zero drying times.  

If it’s classed as an emergency job I can call within 24 hours.

However, as a general, I ask the customer to allow 7 days notice.

Yes, I have attended Carpet Cleaning and Upholstery Cleaning courses.

I have also attended an Advanced Spot & Stain course which gives me the knowledge and the ability to remove the most stubborn of stains.